Terms & Conditions
Effective Date: [Insert Date]
Welcome to Akanksha Diagnostic Center / SRL Diagnostic Center website. By accessing and using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or services.
1. Acceptance of Terms
By accessing this website, booking a diagnostic test, requesting a home sample collection, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any of these terms, please do not use this website or its services.
2. About Our Services
Our website provides information about diagnostic tests, health packages, laboratory services, home sample collection, health checkups, health camps, and other healthcare-related services.
The availability of tests, packages, home collection services, timings, and other services may vary depending on location, operational requirements, and other circumstances.
We reserve the right to modify, suspend, or discontinue any service without prior notice.
3. Appointment and Booking
Appointments or test bookings made through the website, phone, or any other communication channel are subject to availability.
Patients are requested to provide accurate information while making an appointment or booking a diagnostic test.
We reserve the right to contact you on the phone number provided by you for confirmation, clarification, or other service-related communication.
4. Home Sample Collection
Home sample collection may be available for selected locations and tests.
The availability of home collection depends on the service area, staff availability, test requirements, and other operational factors.
Patients are requested to follow the instructions provided by the laboratory or collection staff regarding fasting, medication, sample preparation, and other pre-test requirements.
5. Test Preparation
Certain diagnostic tests may require specific preparation, such as fasting or avoiding certain food, beverages, medicines, or activities before sample collection.
Patients should follow the preparation instructions provided by the diagnostic center or their healthcare professional.
Failure to follow the required preparation instructions may affect the accuracy or interpretation of test results.
6. Test Reports and Results
Diagnostic test reports are prepared based on the samples received and the applicable laboratory testing procedures.
While we take reasonable care to maintain accuracy and quality, laboratory results may be affected by several factors, including sample quality, biological variations, testing conditions, and other circumstances.
Test results should be interpreted by a qualified doctor or healthcare professional along with the patient’s medical history and clinical condition.
The diagnostic report should not be considered a substitute for professional medical advice, diagnosis, or treatment.
7. Medical Advice
The information available on this website is provided for general informational purposes only.
We do not provide medical diagnosis or treatment through this website.
Patients should consult a qualified doctor or healthcare professional regarding their medical condition, test results, medications, or treatment decisions.
In case of a medical emergency, please contact the nearest emergency medical facility or appropriate emergency service immediately.
8. Pricing and Payment
Prices of diagnostic tests, health packages, and other services displayed on the website are subject to change without prior notice.
Any applicable charges, discounts, offers, taxes, home collection charges, or other fees will be communicated as applicable.
We reserve the right to correct any pricing or service-related errors that may appear on the website.
9. Cancellation and Rescheduling
Patients may contact our diagnostic center for cancellation or rescheduling of an appointment.
Cancellation, refund, or rescheduling may be subject to the applicable policy of the diagnostic center and the nature of the service booked.
For cancellation or booking-related assistance, please contact us at:
Phone: 8294155443
10. User Responsibilities
Users of this website agree:
- To provide accurate and complete information when requesting our services.
- Not to provide false, misleading, or fraudulent information.
- Not to misuse the website or its content.
- Not to attempt to interfere with the website’s operation or security.
- Not to use the website for any unlawful purpose.
- To keep any appointment or booking information provided to them confidential where applicable.
11. Website Content
We make reasonable efforts to ensure that the information published on this website is accurate and updated.
However, information relating to tests, packages, prices, availability, timings, services, and other details may change from time to time.
We do not guarantee that all information on the website will always be complete, accurate, or error-free.
12. Intellectual Property
All website content, including text, logos, graphics, images, photographs, design elements, and other materials, is protected by applicable intellectual property laws unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, or commercially use any website content without prior written permission from the appropriate rights holder.
13. Third-Party Links
Our website may contain links to third-party websites or services for informational or convenience purposes.
We are not responsible for the content, availability, privacy policies, or practices of third-party websites.
Accessing any third-party website is at the user’s own risk.
14. Privacy
We respect the privacy of our website visitors and patients.
Any personal information collected through this website, such as name, phone number, email address, appointment details, or other information, will be handled in accordance with our Privacy Policy.
Users are encouraged to review our Privacy Policy before submitting personal information through the website.
15. Limitation of Liability
To the extent permitted by applicable law, the diagnostic center and its employees, representatives, healthcare professionals, and service providers shall not be liable for any loss or damage arising from:
- Misuse of information available on the website.
- Reliance on website content without consulting a qualified healthcare professional.
- Incorrect or incomplete information provided by a user.
- Failure to follow test preparation or sample collection instructions.
- Temporary unavailability of website or online services.
- Delays caused by circumstances beyond our reasonable control.
16. Changes to These Terms
We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.
Any changes will become effective once the updated Terms & Conditions are published on this page.
Users are advised to review this page periodically for any changes.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising in connection with the use of this website or our services shall be subject to the applicable jurisdiction of Patna, Bihar, India, unless otherwise required by applicable law.
18. Contact Us
If you have any questions, concerns, or requests regarding these Terms & Conditions or our services, please contact us:
Diagnostic Center: Akanksha Diagnostic Center / SRL Diagnostic Center
Address: Infront of Pillar No. 57, Raja Bazar Apartment, Raja Bazar, Patna, Bihar
Phone: 8294155443
Website: akanksha.srlpatna.com
19. Acceptance
By using this website and our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Last Updated: [Insert Date]